Q. How do I access my E-Mail?

The easiest way to access your E-mail, is by using Web mail. You can access your E-Mail from any computer that has an Internet connection. To access Web Mail, simply open a Web browser and type http://mail.yourdomainname.com into the address. When prompted, enter your user name and password. If you are not sure what these are, please contact us.

You can also access your E-Mail from any E-Mail client software such as Outlook or Thunderbird. The settings are as follows:

incoming mail server (POP3)      mail.yourdomainname.com
outgoing SMTP server                mail.yourdomainname.com

Q. Does Falcon I.T. Services use SPAM block software?

Yes, by default, E-Mails are filtered for SPAM. If you are having trouble receiving E-Mails from a particular person or company, you can contact us to have the SPAM block removed.

Q. What are the file size limitations on E-Mail attachments?

We offer 10 MB file transfer limit. Although you can send and receive a 10 MB file, many ISP's will reject files over 3 MB. In other words, just because you can send it, doesn't mean the receiver will receive it.

Q. Can I set up an auto responder vacation message?

Yes, log in to your E-Mail account using Web Mail and click OPTIONS. You will see several options including autoresponders, Spam Blockers and a Spell Checker.